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Letters from Malawi

The trials and tribulations of life as an entrepreneur in one of the world’s poorest countries.

Letters from Malawi: The downside of mobile phones    

I'm not convinced mobiles are necessarily a boon for Malawi. People here just can't afford to run them.
 
It seems that almost everybody has a mobile phone in Malawi. Drive out to a remote village and you will see adverts for mobile phone credits and points to recharge mobile phones from home made devices based on car batteries.
 
It is perhaps the most blatant example of a technology leap enjoyed by Africa. In a continent where landlines are sparse in most countries, mobile phones enable people to communicate where traditional phone infrastructure would never be built.
 
Development economists are falling over themselves to point to the benefits of mobile phones in the developing world. Citing examples of Somali herdsmen phoning ahead to find out the prices in two different markets before deciding which to sell their livestock, these economists hail the mobile phone as a bedrock of economic development, pointing to all sort of statistics that for every addition x number of mobile phones in use, GDP rises by y.
 
However, I am not so convinced that mobile phones are the Holy Grail of economic advance. There are not many Somali herdsmen in Africa and there are none in Malawi. In this country, the arguments for more efficient markets assume a level of mobility that, in my experience, simply does not exist.
 
In fact, I'd argue that in Malawi, mobile phones are actually stunting economic growth. Mobile phone credit here is horrifically expensive. A K250 credit (about £1.20) will last you around three minutes if you are calling a different network or a landline. This in a country where the average wage is around K7000 a month, and that's in urban areas; in villages, those few that have access to a regular income will earn a lot less than that (even in urban areas the wage is considerably lower for many people: a friend of mine told me that his wife, a trainee teacher, earns just K2000 a month and works full time; that's a lot of work for a 30 minute conversation with your mother-in-law).
 
An expat friend likened the mobile phone industry over here to the Nestle milk scandal of the 1970s. This is perhaps a bit extreme, but he does have a point. My wife, who works as a pediatrician at the local hospital, says she regularly sees children brought in suffering from malnutrition - yet the mothers of the children are texting away on their mobile phones. Each text costs K10; a bag of maize is around K40.
 
Prices for credit continue to rise at well above inflation. Lack of competition is part of the problem. When we arrived in February there were adverts everywhere for G-Mobile: 'Coming soon', they proudly announced. It hasn’t come. Last I heard, they'd been given an extension on their license to produce the goods by May. Then, as is so often the case over here, nothing.
 
But it can't just be that - both of the incumbent providers are struggling to make a profit too. The prices are an inevitable consequence of an environment where contracts can't be granted for a myriad of reasons, ranging from a lack of security to an inability to bill people who live in villages with no addresses. Instead, providers must rely on a complicated network of scratch card distribution, selling credit in uneconomically low units.
 
There is no doubt that the mobile phone is an important part of development, and I would not for a moment want to deprive the many that can afford to operate a mobile phone without sacrifice. But I wonder the technology has come too soon for rural Malawi, where providers are unable to provide a service at low enough prices to make it an ethical sell to people surviving on significantly less than a dollar a day.
 

Published Aug 04 2010, 09:33 AM by William Mitting

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MalawiSoc August 4, 2010

The author is not convinced mobiles are necessarily a boon for Malawi because people in Malawi just can't afford to run them.

u s August 4, 2010

People just in Malawi can't afford them? Same pricing in the UK and i can guarantee you that people here couldn't afford it either. As for your statements regarding the so called 'average wage' in 'urban' areas.... you've been to Malawi right? You seen the sorts of money people have over there, albeit not everyone and you are saying nonsense such as that? wow...  And it certainly is benefital for people there. You obviously don't have many Malawian friends. People like you give English people over there a bad name.

James Taylor (Web Ed) August 5, 2010

@u_s: the stand-first was actually ours, not will's - but even so i'm not sure what you're getting at - are you saying those average wages are wrong? if not, surely it follows that phone credit is currently prohibitively expensive (just as it would be in the UK if your monthly salary only bought you 30 minutes of talk time)

William Mitting August 6, 2010

Hi US. Thank you for your post. I agree that there are many in Malawi with plenty of money. However, these people are mainly concentrated in Blantyre and Lilongwe and account for a tiny percentage of the total population (as I am sure you are aware, 85% of the population over here is rural). My point is simply that for those who earn average wages (and I take my statistics from a recent study outlined in this article www.bnltimes.com/index.php) mobile phone credit is horrifically expensive. As you say, if it was the same pricing over here no one could afford it.

As for giving a bad name to my fellow Englishmen, I don't think that is the case. My business is funding the commercial development of an aids orphanage just to the north of Mzuzu investing in income generating machines and facilities in order that it may become financially self-sufficient. In addition, we are currently launching another magazine with the aim of using profits to establish an education fund to offer scholarships to bright children that cannot afford to attend secondary schools. I think that this reaffirms the impression of the English as a caring and benevolent bunch, which in my experience is held by many people - including my local friends!

Outi Maattanen August 18, 2010

Mobile phones have truly been a big step forward in Malawi - gone are the times when people were forced to walk miles in order to give a simple message to a friend or a relative. The "pay-as-you-go" system has liberated many peope from the tyranny of landlines and phone bills, which might not always have been generated by the owner of the phone. Mobile phones can litterally save lives in this country. The mother texting to a friend in a hospital might actually be giving an update to a relative and why should she not do that?  What size of a bag of maize costs 40 Kwacha in Mzuzu? An average family of 5 in Malawi consumes a 50 kg bag of maize in a month and it costs far more than 40 Kwacha. To compare the mobile phone industry to a Nestle Milk scandal is absurd to say the least - I cannot see any kind of relevance. More mobile phone operators would perhaps lower the cost of calls and create more competition, but it is unlikely to happen any time soon for many reasons.  Just because you are poor does not mean that you don't want to advance in life and join the modern world - a 1 dollar scratch card for air time and a cheap handset might be just what you need to get your business going!

 
 

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Letters from Malawi

The trials and tribulations of life as an entrepreneur in one of the world’s poorest countries.

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