Why being an entrepreneur is a bit like being a doubles tennis player (apart from the shorts).
I collected our daughter Natasha from her friend Immy’s house last week. Immy’s mum Hayley answered the door. Hayley was in her tennis gear. We got chatting about the sport. It is, she explained, the 'total game' – requiring pyschological balance and nerve, athleticism, technical excellence, instinct, strategy, preparation, and in the case of doubles, communication. Plus a nice clean pair of shorts.
Ah, can you see where this is going...? I’m about to suggest that Hayley’s ‘total game’ idea made me think about being an entrepreneur. Today, with my Leon (sun)hat on, I did my best to handle some delicate issues with our shareholders agreement that required conversations with lawyers, accountants and my fellow shareholders; spent time at a photo-shoot for our second cookbook, which included helping make an Italian flag out of tomatoes, peas and spaghetti; wrote a document sharing my thoughts on how we might grow Leon best across the next two years; looked in at our Carnaby Street restaurant; replied to an email from a UCLA professor in LA saying they would love Leon to be there; and most importantly, answered a complaint from someone who was upset with the amount of chicken in her soup.
In other words, I spent my day managing 'stakeholders', as they say in posh books. In more stressful moments, one certainly thinks they are all surrounding you holding... well, stakes.
To add to the breadth of things I chose to do today, with my Vasari hat I gave my views on a business we are looking to buy in South Africa (is the turnaround plan too ambitious?), and spent time working out how we could get hold of a drinks distribution business we would love to own (does the vendor have sensible price expectations?). I tried to work out why a big piece of our web site has just, well, disappeared. And I faced a very big decision about whether my filing in my office should be box files or lever-arch files (any thoughts anyone?).
What's more, no-one decided for me what I spent my time on, so I had the constant unanswered question about whether I really did spend my time doing the right things. Freedom brings responsibility. And a tendency to existential doubt.
Now, I am lucky. In Leon, I am playing doubles (hooray, back to the meat of the metaphor). So if I am having a bad day, Henry the CEO of Leon hopefully has a good one and gets a few good fast first serves in. If one is totally by one’s self, it can be a wee bit lonely. I think that we are meant to hunt in packs. Even the famous R. Branson has relied on people like Simon Draper, Will Whitehorn and his CEOs to do the actual work. Vodafone's explosive growth was publicly headed by Chris Gent, but he relied on a team that included his COO Julian Horn-Smith and his CFO Ken Haydn. All working above the Indian take-away in Newbury.
Even as part of a partnership or team, it can all feel a bit draining, and people might find us sitting in the corner rocking slightly. Being an entrepreneur does not make you special, just like picking up a racquet doesn't make you special or a good tennis player. But what you do have is a very clear scoreboard for how you are playing. And a good amount of control over the shots you need to play to get scoring. One has freedom, with accountability and responsibility. Which is what makes one feel alive, and truly wealthy. Maybe that's why each game starts with Love. My goodness, this metaphor is beautiful.