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Psychology at Work

A blog about the psychology of business, management and leadership in the workplace, by specialist consultancy Pearn Kandola.

Psychology at Work: Blair’s style typifies what went wrong with leadership   

Since the start of the financial crisis there has been much talk, by politicians especially, of the need for a Change of Culture within organisations, particularly banks. As time has progressed, the focus for this CoC has become bonuses, sparked by the pay-outs being made to staff by Goldman Sachs.

One of the key reasons why so many financial institutions failed, I would suggest, was due to leadership. Too many of the organisations that needed to be bailed out were led by men whose narcissistic tendencies meant that they believed they were right, and consequently did not feel the need to listen to others. They were aided and abetted by corporate cultures that were concerned primarily about making profit and less about how it was achieved.  The leaders' egos were further fuelled by political complicity, too. Let's not forget that Fred Goodwin was a regular visitor to No.11, a close advisor to the Chancellor, and was rewarded in 2004 with a Knighthood for (try not to giggle now) 'Services to Banking'.

There is a touch of irony in Goldman Sachs being the stimulus for the current round of bonus bashing.  They appear to be one of the few organisations that genuinely tries to uphold its values, and may be an example to others.

At the same time as the calls for a CoC, we find members of the Cabinet promoting the ambitions of Tony Blair to be the EU President. Having studied Blair in some depth, I think it could be argued that his leadership style - excitement seeking, lacking in empathy, an over-reliance on charm and persuasion - is precisely the sort that led so many banks to near-ruin and which will ultimately come to typify his era.

The ways in which organisations choose their leaders, as well as the qualities being sought, are all things that need to be examined if a genuine CoC is to be achieved.  It would help if politicians could set an example.

Published Nov 09 2009, 11:30 AM by Binna Kandola

All Comments

Graham Salisbury November 10, 2009

To hold up the leadership of Goldman Sachs as an examplar of good leadership does appear to be seriously flawed.

I would suggest that it is not the mark of a good leader in the 21st Century to claim (albeit obliquely) as Lloyd Blankfein (Goldman’s chairman and chief executive) has done recently to be "doing God's work." To the majority of the population, such a comment is sanctimonious in the extreme.

Also the recent widely-publicised comment of Conservative peer Lord Griffiths (vice-chairman of Goldman Sachs International and a former adviser to Margaret Thatcher (so he would say that, wouldn’t he?) that the British public should "tolerate the inequality (of bankers’ bonuses) as a way to achieve greater prosperity for all" is the opposite of the behaviour that we should expect from an outstanding leader.

Goldman Sachs may indeed try to uphold their values, but as far as the art of engaging with the wider world is concerned (surely part of the task of a good leader) they are an example to be avoided, not imitated.

David FLINT November 10, 2009

The problem with Blair was not only his STYLE but his CONTENT. The most revealing moment in his premiership was his inability to answer when a Labour MP asked 'What are your political principles?'

Judging by his actions most of his principles, distrust of the public sector, enthusiasm for wealth, dislike of policy debate, were not such as he would share with the Labour party.

Government ought to have a view of the kind of society it wants to create and that society ought to be about more than money. It's past time for a rethink of political principles.

uberVU - social comments November 10, 2009

This post was mentioned on Twitter by goldmanwatch: Blair's style typifies what went wrong with leadership - Management Today: Blair's style typi.. http://bit.ly/2WGBr0 #goldmansachs

James Taylor (Web Ed) November 10, 2009

i guess at least goldman sachs has been consistent in its values - just that its only 'value' is the relentless pursuit of wealth!

graham - good point re engagement. i suppose the fact they agreed to that sunday times piece could indicate that they're finally recognising (albeit far too late perhaps) that their policy of avoiding engagement is a mistake. Although you can't help feeling they've probably made that calculation on financial rather than moral grounds...

James White April 1, 2010

Working at an investment bank is like nowhere else. The culture is very closed. Some people find it difficult to talk to friends outside the industry becuase it is impossible to understand what it is like unless you have done it. Nearly every bank got destroyed as a result of the financial crisis. Goldman Sachs is no different. This is very short term view though. Over the last 50 years they have been one of the most profitable organisations in history. Why do you think that Buffett invested when he did?

 
 

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Psychology at Work

A blog about the psychology of business, management and leadership in the workplace, by specialist consultancy Pearn Kandola.

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