I read an article this week (possibly on MT, in fact (indeed - Ed)) suggesting that people like me are actually nothing like as good at interviewing as we think we are. And it really made me nervous. You see, I've always thought I was pretty hot on the old interviewing front - but I said something to a candidate the other day that I'm now convinced is going to get me sued...
Now just to be clear, I don't normally get in a tizzy about random news stories. And I don't have many hang-ups on this front. As a talent-spotter, I like to think of myself as a nice, female version of Simon Cowell – Cheryl Cole with an MBA, basically. OK, so I've made the odd hire that hasn't worked out - I suspect we all have. But generally speaking, it hasn't been for reasons that should have been evident during the interview process.
I also didn't buy some of the reasons the report gave for why we're over-rating ourselves. For instance, the authors seemed horrified by the number of people who were worried about missing a candidate's inherent weakness. Now I ask you, what kind of sensible person comes out of an interview not worrying about that? You'd have to be either spectacularly arrogant, or painfully naive.
They were also horrified by the proportion who felt they might not have enough information to make a decision. This one's even crazier. In an ideal world, before you hire someone you wouldn't just talk to their last employer - you'd also talk to their best friend, their mother, their dog, and the girl they really hated in school - not to mention checking out their MySpace, Friends Reunited and Facebook pages. Let's face it: unless you do the kind of privacy-invading background check that would make MI5 nervous, you're always going to be making a hiring decision on incomplete information. All you can really do is trust your gut instinct that there wouldn't be any nasty surprises if you did all this stuff (an approach that the authors of this survey would probably consider reprehensible).
However, their stuff about asking dubious questions is different. For instance, I saw this candidate for final round this week - she was very nice, but not quite right. Anyway, as she was leaving, I happened to notice that this girl, who was probably in her late 20s, was wearing a very beautiful and very new-looking wedding ring (I tend to notice such things, largely because it makes me self-conscious about the lamentable absence of such accoutrements on my own left hand). So without thinking, I just blurted out: 'Oh, have you just got married?'
Now there was absolutely no calculation or ulterior motive behind this at all. I was basically just making conversation - and I'd already decided what I thought of her during the interview, so it would have made no difference to my decision one way or the other. And to be fair, she just smiled and said she'd got married before Christmas. But my HR manager was horrified – in her eyes, I might as well have said: ‘You’ve just got married – are you planning to stitch me up by taking this job and immediately vanishing on maternity leave, you money-grabbing harlot?’ So I’m now terrified that she’s going to sue me when I don’t give her the job.
It wouldn’t be so bad if I had any confidence that a tribunal would be sensible about this, and give you the benefit of the doubt. But it seems to me that the system is massively weighted in favour of interviewees, and against employers – particularly small businesses, who don’t have the resources to fight these claims. It’s an absolute minefield. No more post-interview small talk for me...