I've always said going on holiday is more trouble than it's worth.
I was almost away myself this week. A friend of mine was going for a long weekend in Barcelona and asked me if I wanted to tag along; I probably would have said yes, if there hadn't been a meeting I couldn't move. A good call, as it turns out. Although (presumably in common with most business owners) I've been suffering by proxy: one of my team was supposed to be coming back from a holiday in the US last weekend, but at time of writing, he still hasn't managed to get on a flight.
This throws up all sorts of practical problems, of course. Obviously you have to arrange cover and so on. But how do you treat this week, as far as the people affected are concerned? If they're on holiday and they can't get back, do you insist they have to take the extra days as holiday too, even though it's clearly not their fault?
My policy has always been that if you're not there, for whatever reason (act of God or otherwise) you have to take it as holiday or unpaid leave. If you didn't want to take the extra time, and it wasn't your fault, then I'll probably be sympathetic to your plight - but at the end of the day, I'm still the one who loses out if you're not there doing your job.
Obviously in some instances people can just work remotely, as long as they've got a laptop and/ or an internet connection. But then there's the managerial hassle of making sure you agree some outputs, so you know you're getting your money's worth. But in this guy's case, I just didn't think he could do enough of his job to make it a reasonable substitute, however good his intentions (it's not like there's anyone he can usefully meet in the US, more's the pity). So I had to say no to that one. Didn't go down well, and I can't say I blame him. But them's the breaks.
Most of all though, it reminded me of just how powerless you are in situations like this. I remember one time I was trying to get back from Milan to London, and our flight got inexplicably cancelled. As an entrepreneur, you kind of get used to having a degree of control over your own destiny; of people listening and acting when you tell them to do stuff. But in this case, as I tried unsuccessfully to get us onto a different flight, I might as well have been talking to a wall. If there's one thing in life that's guaranteed to remind you of your true impotence and pointlessness in this world, it's Italian officialdom.
All things considered, there's only one thing for it: let's not bother with foreign travel any more. In fact, if you work for me, don't bother with holidays full stop - just stay at home and work. It'll do your carbon footprint the power of good. And who needs their mind broadening anyway.